Privacy Policy

Last updated: 1 November 2026

Shawaya Daaoun ("we", "us", "our") operates restaurants in Abu Dhabi and the website shawayadaaoun.ae. This policy explains what information we collect, how we use it and the choices you have.

1. Information we collect

Information you give us: when you call us, message us, leave a review or contact us, we receive the details you choose to share, such as your name, phone number, email address and the content of your message.
Information collected automatically: when you visit our website, we and our service providers collect standard technical information such as your device and browser type, pages visited, approximate location (city level) and how you arrived at our site. This is collected using cookies and similar technologies.
Orders through delivery platforms: orders placed through third-party delivery apps (such as Talabat) are handled by those platforms under their own privacy policies. We receive only the order details needed to prepare your food.

2. How we use your information

To respond to your enquiries, feedback and reviews.
To prepare and serve your orders and bookings.
To understand how customers use our website and improve our menu, service and website.
To show relevant advertising and measure how well it performs.
To keep our business listings (for example on Google Maps) accurate and up to date.
To meet legal and regulatory requirements in the United Arab Emirates.

3. Google services

We use Google services, including Google Business Profile, Google Ads and Google Analytics, to manage our business listings, our advertising and our website performance. Information we receive through Google's services is used only to operate and improve our own business. We do not sell it, and we do not share it with anyone except as needed to provide these services or as required by law. Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.

4. Cookies

Our website uses cookies for basic site functions, analytics and advertising. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.

5. Sharing your information

We do not sell your personal information. We share it only with:

service providers who help us run our website, analytics, advertising and communications, under appropriate confidentiality obligations;
delivery partners, where you order through them;
authorities, where required by law.

6. How long we keep information

We keep personal information only for as long as needed for the purposes above or as required by law, and then delete or anonymise it.

7. Security

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.

8. Your choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing, by contacting us using the details below.

9. Children

Our website is not directed at children under 16, and we do not knowingly collect their personal information.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last changed.

11. Contact us

Shawaya Daaoun, Abu Dhabi, United Arab Emirates
Email: shawaya.daaoun.ae@gmail.com
Phone: 02 442 0415